1. How do I place an order?
See our How to Order page.
2. What is Brute’s turnaround time for production and art proofs?
Brute’s production turnaround time is among the fastest in the industry from artwork approval when all necessary information is received. Brute Customer Service will provide an estimated ship date with each order received. Artwork turnaround time is 1-3 business days when all necessary information is received. See our Artwork Tips for more information.
3. Are there set up fees for sublimated items?
There are no set up fees for sublimated items.
4. Where do I send my request for artwork mock ups?
All requests for art mock ups should be sent to firstname.lastname@example.org. Brute’s Customer Service team will confirm receipt of the request and send artwork in approximately 1-3 business days when all necessary information is received. See our Artwork Tips for more information.
5. What file format is preferred when providing custom logos?
Sublimation requires high-resolution images in order to achieve a quality print. We recommend vector format to avoid any additional artwork fees. See our Artwork Tips for more information. Brute’s Customer Service team will discuss any art fees with the dealer prior to proceeding with the request.
6. What is the minimum quantity I can order?
All NEW orders require a minimum of 6 pieces. Any re-orders without any artwork changes receive a 15% surcharge on each piece under 6 pieces.
7. Are there additional fees for larger sizing, like XXL and XXXL?
There is a 25% surcharge for XXXL. There is no additional charge for XXL.
8. What is the difference between the CPStex fabric and CPEtex fabric?
Brute’s CPStex and CPEtex are warp knit performance fabrics of a polyester spandex blend. These fabrics are utilized for making Brute’s wrestling singlets with the highest quality for the most elite wrestlers. The difference is the weight. The CPStex is heavier at 9 oz per sq. yd and our most popular singlet fabric. The CPEtex is 7 oz per sq. yd. See our Fabric Descriptions for more information.
9. Does Brute offer any stock mascots that can be use for sublimated uniforms?
Yes, Brute has hundreds of mascots for our dealers to utilize. We share our stock mascots upon request when the customer is ready to proceed with a mock up. Visit our Mascots page for details.
10. How do I care for my sublimated apparel?
Brute products are made from the highest quality technical fabrics, designed to help you perform to your best ability. To maximize the life of your garment, we recommend the following care instructions: Machine wash separately with cold water; Do not bleach; Remove promptly; Tumble dry no heat or line dry; Do not iron. Other helpful hints to prolong the life of the product: Do not use fabric softener. Fabric softener compromises the material's wicking properties; Use mild (non-phosphorous) detergent. Phosphates can cause bleeding of the dyed inks; Wash white and colored garments separately; Wash with similar synthetic fabrics; avoid washing with items such as towels, denims and warm-ups.
11. What is Brute’s Return Policy?
You can begin the process by reviewing the details here if you feel you are eligible for a return.
12. What is the Cancellation Policy?
A cancellation request on a Brute order cannot be accepted once the order has been processed.
13. Who can I contact if there is something wrong with my order?
You can contact Brute at or by calling Customer Service team at 800.486.2788.